Privacy Policy

By999's Privacy Policy — Your information is safe with us

This Privacy Policy explains what personal data we collect when you use by999, how it is used, who it is shared with, and how it is kept secure.

Last Updated: January 2026 Applies to: All Users GDPR Compliant

Note: By using by999, you agree to this Privacy Policy. If you have any questions, please contact our support team.

Core Security Principles

Why Your Data is Secure

We believe data privacy is a fundamental right of every user.

SSL Encryption

All data transmitted on by999 is protected by 256-bit SSL encryption. Your password and payment details are never stored in plain text.

Minimal Data Collection

By999 only collects information that is genuinely necessary to provide our services. We do not ask for personal data we do not need.

Never Sold to Third Parties

By999 never sells your personal data to advertisers or third parties. Your information stays with us.

Full Transparency

We have nothing to hide. This policy clearly explains what data is held, why it is held, and for how long.

Right to Erasure

Any by999 member may request the deletion of their account and associated data. We will process such requests within the designated timeframe.

Regular Security Audits

By999's servers and databases are regularly tested through independent security audits to ensure your data remains protected at all times.

1What Information We Collect

When you create an account and use our services on by999, we may collect the types of information listed below. Each piece of data is collected for a specific reason, and nothing unnecessary is requested.

Type of Data Example Reason for Collection
Identity-Related Name, date of birth, ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, device information, browser type Security & Fraud Prevention
Gaming Activity Game history, bet amounts, login times Service Improvement & Responsible Gaming
by999 never stores your full bank card number or payment PIN. All financial data is kept encrypted on secured servers.

2Purpose of Data Collection

The reasons by999 uses your data are fully transparent and specific. We never use your information beyond its stated purpose.

  • Account Management: To handle registration, login, password recovery, and ensure account security.
  • Service Delivery: To keep gameplay, deposits, withdrawals, and bonus activities running smoothly.
  • Identity Verification: To verify member age and identity during the KYC process and to prevent fraud.
  • Customer Support: To address your complaints, questions, and issues.
  • Legal Obligations: To comply with lawful requests from licensing authorities and law enforcement agencies.
  • Responsible Gaming: To identify signs of gaming addiction and provide members with timely support.
  • Service Improvement: To analyze user experience and improve by999's games and interface.

By999 never shares your data with third parties for advertising purposes and does not send marketing messages without your consent.

3Data Sharing Policy

By999 does not sell or rent your personal data. However, information may be shared in certain limited circumstances:

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
  • Game Software Providers: Certified game providers receive the necessary session data to ensure a smooth gaming experience.
  • Legal Authorities: Information may be disclosed in response to lawful requests from authorities as part of a court order or legal obligation.
  • Security Auditor: Limited and encrypted data may be shared for independent security verification.
No one from by999 will ever ask for your password, OTP, or payment PIN by phone or message. Any such request should be treated as fraudulent.

4Cookie Policy

By999 uses cookies on its website and app. Cookies are small data files stored on your device that help deliver a better browsing experience.

Cookie Type Purpose Duration
Essential Maintaining login sessions and ensuring account security Until the end of the session
Analytics Website traffic and usage statistics 1 year
Functionality Remembering language preferences and layout settings 6 months

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may limit some website functionality.

5Data Retention Period

By999 does not retain your data indefinitely. A specific retention period is defined for each type of information:

  • Account Information: For the duration the account is active and for 5 years after closure (as required by law).
  • Transaction Records: Minimum 5 years as required by legal obligations.
  • Gaming History: 2 years for active accounts.
  • Communication Log: Customer support records are retained for 1 year.
  • Cookie Data: Based on the specific cookie type (see Cookie Policy above).
Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

6Your Rights

Every by999 member has the rights listed below. To exercise any of these rights, please contact our support team.

Right to Access Information

You may request to know what information by999 holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Data Portability

You may request an export of your personal data in a structured format.

Restriction of Processing

You may request that the processing of your data be restricted in certain cases.

Right to Object

You have the right to object to the use of your data for specific purposes.

7Children's Privacy

By999 strictly does not serve anyone under 18. Our platform has an 18+ verification process in place, and we do not knowingly collect data from minors.

If a minor has created an account by mistake and this comes to our attention, the account will be immediately closed and all associated data will be deleted.

If you are aware that a minor is using a by999 account, please notify our support team immediately.

8Third-Party Links

The by999 website may occasionally reference third-party services, such as payment providers or game developer platforms. These third parties have their own privacy policies and are solely responsible for how they collect and handle data.

By999 is not responsible for the privacy practices of third parties. We recommend reviewing the privacy policy of any external service before using it.

9Policy Changes

By999 may update this Privacy Policy from time to time. When changes are made:

  • The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
  • Members will be notified of significant changes via email or in-app notification.
  • Continued use of by999 after any changes constitutes acceptance of the updated policy.
We recommend checking this page regularly to stay up to date with our latest Privacy Policy.

10Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

Support Hours

We typically respond to privacy-related requests within 24 business hours. For urgent matters, please reach us via live chat.

Your Rights

In Data Protection by999's Commitment

We believe every member's data belongs to them. We use it solely to provide our services.

SSL Secured

All data secured with 256-bit encryption

Not Sold

Your data is never sold to any third party

GDPR Compliant

Privacy Protection to International Standards

Play Safely on by999

Your data is fully secure. Join by999 today and enjoy a world-class gaming experience.

100% Secure 24/7 Support Licensed Platform Mobile App Available
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